Refund Policy

Refund Policy
Our Return & Refund Commitment
At c4energy.it.com, your satisfaction is our priority. If you are not entirely happy with your purchase, we offer a straightforward 60-day return policy. You may return eligible items within 60 days of delivery for a refund or exchange.
Return Conditions
  • Items must be unused, in their original condition, and in the original packaging.
  • Proof of purchase (order number or receipt) is required.
  • Free returns: We provide a prepaid return label for all eligible returns, so you don’t incur any shipping costs.
Refund Process
Once your returned item is received and inspected by our team, we will notify you via email. If approved, your refund will be processed promptly. Refunds typically take 5-10 days to appear in your original method of payment after approval. The amount refunded will be in USD, matching your original payment.
Non-Returnable Items
Certain items, such as opened or consumed products, may not be eligible for return due to safety and hygiene reasons. If you receive a damaged or defective item, please contact us immediately so we can make it right.
How to Initiate a Return
Email our customer service at sc4energy.it.com with your order details and reason for return. We will guide you through the free return process.